We're here to help. If you have any questions about your order, our titles, or our store policies, please don't hesitate to get in touch.

How to Reach Us

For all enquiries, please complete the Contact Form on this website. To help us assist you as efficiently as possible, kindly include your full name, order number, and a detailed description of your question or concern.

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM EDT
Saturday and Sunday: Closed
We endeavour to respond to all enquiries within 1–3 business days.

A Note on Response Times

We are currently receiving a higher than usual volume of enquiries. Our team is working diligently to reply to everyone as promptly as possible, and we sincerely appreciate your patience and understanding in the meantime.